End-of-run delivery mode

Last-mile delivery, also known as "last mile" delivery, is the final transportation phase in reverse logistics where returned goods are sorted at local centers or overseas warehouses before being delivered back to merchants. In cross-border scenarios, this phase must be seamlessly integrated with pre-shipment procedures like customs clearance.

Pengsou Logistics operates multiple standard last-mile delivery models. The company partners with domestic express providers like UPS and SF Express, leveraging their established networks to ensure reliable service. These collaborators bring extensive logistics expertise and extensive distribution networks, guaranteeing safe and timely delivery of returned goods. In select European and American regions, Pengsou Logistics implements a crowdsourced rider model to handle peak delivery periods. This flexible approach allows rapid expansion of delivery capacity, significantly improving efficiency. Additionally, the company has established community self-service lockers and delivery stations, which not only reduce end-point delivery costs but also provide consumers with more flexible pickup options.

End-of-line delivery services are deeply rooted in local characteristics. Pengsou Logistics carefully considers destination regulations and delivery practices. Given the varying logistics requirements and consumer habits across regions, the company tailors delivery plans to specific contexts. For instance, in areas with strict environmental standards, they use eco-friendly packaging materials. In regions where nighttime deliveries are preferred, they schedule deliveries during evening hours.

Last-mile delivery serves as the direct interface between logistics services and consumers, where factors like delivery speed and package integrity directly impact user experience. Pengsou Logistics prioritizes these aspects by optimizing delivery routes and enhancing staff training to improve both delivery efficiency and package integrity rates. However, last-mile delivery incurs higher costs, potentially accounting for over 50% of total logistics expenses in cross-border operations. Through resource integration and process optimization, Pengsou Logistics effectively reduces last-mile delivery costs while strengthening its competitive edge in the logistics industry.

Among major logistics providers, Pengsou Logistics maintains strong partnerships with international carriers like FedEx, USPS, UPS, and DHL, as well as domestic logistics giants such as SF Express and Tongda Group. These collaborators work together to support Pengsou Logistics' last-mile delivery services, ensuring seamless operation of its reverse logistics (return) business.