PengeSo Logistics builds an "Air Express + Overseas Warehouse Transit" network to reduce customer complaints often caused by "15-day estimated delivery turning into 30-day actual delivery".

International parcel delivery times are affected by factors like flight delays and customs congestion, often leading sellers to face customer complaints when "15-day estimated delivery turns into a 30-day actual process". PengeSo Logistics has established a multi-level acceleration network using "Air Express + Overseas Warehouse Transit" to ensure committed delivery. For instance, parcels shipped to neighboring Asian countries like Japan and Korea achieve 48-hour delivery via the "China-Japan-Korea Express Line". The China-US Express Line adopts a "Direct flight from Shenzhen to Los Angeles + Local last-mile delivery" model, compressing total transit time to 5-7 working days for mainstream US and European markets. Coverage for remote areas in Eastern Europe and South America is achieved through "European Hub Warehouses + Regional Distribution", shortening delivery times by 40% compared to traditional channels.

PengeSo's IT system directly integrates data with major global airlines and customs systems, enabling real-time monitoring of flight statuses and customs clearance progress. If delays occur due to force majeure, the system automatically triggers a "Delay Alert" and provides customers with a compensation plan. This significantly mitigates the common issue where sellers face complaints due to the discrepancy between estimated and actual delivery times, solving the problem of unstable delivery lead times that cause negative reviews and customer churn for our cross-border e-commerce sellers, thereby offering merchants greater assurance.

During peak seasons, we address the pain points of warehouse backlogs and overstocking by proactively securing air freight space in advance and opening direct flights from multiple ports. This ensures your parcels can be dispatched smoothly and transferred rapidly even during high-demand periods like Christmas and Black Friday, freeing your sales peak seasons from logistics constraints.