Guide to international parcel seizure by customs

When international packages are detained by customs, many people feel anxious and confused. So, what should you do if your international package is detained by customs? Pengsou Logistics Company, with its professional expertise, helps you resolve these issues.

Customs seizure refers to the temporary detention of goods by customs authorities during transit due to various reasons. Common causes include discrepancies between declared and actual values. Some individuals deliberately underreport goods' value to reduce tax payments, which may lead to seizure if detected by customs. Other triggers involve prohibited items such as flammable materials, explosives, narcotics, or counterfeit goods—products strictly banned by international customs regulations. Additionally, incomplete documentation—such as missing invoices or certificates of origin—can also result in cargo being detained.

When your international package gets detained by customs, stay calm first. Use the tracking number to check the package's status and get the exact details of the detention. Next, contact the shipping company or logistics provider right away. Pengsou Logistics has a professional customer service team ready to assist you. They'll help you understand why the package was detained and guide you through preparing the necessary documents.

If you're facing declaration value issues, Pengsou Logistics will re-evaluate your cargo's value, provide reasonable declaration recommendations, and assist with customs communication to ensure proper valuation for clearance. For incomplete documentation, we'll guide you through supplementing required documents to ensure accuracy and completeness. In cases involving prohibited items, Pengsou Logistics will offer tailored legal solutions to minimize losses while complying with regulations.

Pengsou Logistics Company boasts extensive experience and robust resources in the international logistics sector. With established partnerships and close collaboration with customs authorities across multiple countries, the company has a thorough understanding of global customs policies and clearance procedures. When addressing customs detention issues, they deliver swift and precise solutions that significantly reduce clearance timelines. Additionally, Pengsou Logistics provides end-to-end logistics services, covering everything from cargo packaging and transportation to customs clearance, ensuring seamless support throughout your journey.